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FREQUENTLY ASKED QUESTIONS

Is Training Service Provided?

Absolutely, training services are included in our support package. We offer targeted training covering operational procedures, daily maintenance, and troubleshooting, ensuring your staff can use the equipment smoothly.

Do you offer customization?

Absolutely, customization is available. We can tailor key aspects such as product specifications, production line parameters, and service packages to match your actual needs.

Can Case References Be Provided?

Yes, we offer targeted case references. For example, we have cooperated with several large-scale enterprises in the hot-dip galvanizing field, and our cases include specific solutions for production line customization, efficiency improvement, and quality control—all of which can be shared based on your industry and needs.

Are Your Equipment Compliance with Environmental Requirements?

Yes, we understand environmental expectations vary by region, and our equipment is flexible enough to adapt. If your facility is in a market with stricter air quality demands, we can enhance filtration systems to lower particulate output. For regions focused on water conservation, we can optimize wastewater recycling rates. Simply share the key environmental priorities of your local area, and we’ll adjust the equipment’s configuration to meet those needs.

Can the delivery cycle of the transmission towers meet our project schedule

Definitely. We will not only commit to a clear delivery cycle but also provide full-process progress tracking. After order placement, we will assign a dedicated project manager to share weekly production updates with you—including raw material procurement status, production progress, and logistics arrangements. If any potential delays are foreseen (e.g., due to special material supply), we will notify you 72 hours in advance and propose a solution (such as adjusting the production sequence) to ensure it does not affect your project schedule.

Will the galvanized layer peel off easily? Can the thickness be uniform? What if quality issues occur?

We ensure quality through three key processes:  

First, incoming raw materials undergo strict inspection to eliminate issues with the base material.  

During production, an automatic temperature and speed control system is used to ensure uniform thickness of the galvanized layer.  

Before delivery, finished products undergo sampling tests for adhesion—specifically, cross-cut testing—to guarantee the layer won’t peel off easily.  

If quality issues do arise, we will dispatch technical personnel to conduct on-site investigations. If the problem stems from operational errors, we will provide additional training until it is fully resolved.

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